Client Delivery
Balkrushna Jewellers
The website needed immediate customer support and a more responsive lead capture experience for high-intent jewellery visitors.
Objectives
- Capture inquiries faster
- Route visitors to WhatsApp
- Answer common questions with AI assistance
- Improve homepage engagement
Our Solution
A WhatsApp integration and AI chatbot embedded into the Next.js homepage to support instant inquiry capture.
Build details
Stack, process, features, and delivery notes.
This structure lets content writers add proof without redesigning the page.
Tech Stack
- Next.js
- WhatsApp Business API
- AI chatbot integration
Development Process
- Inquiry flow planning
- Chatbot integration
- WhatsApp handoff
- Homepage QA
Key Features
- WhatsApp CTA
- AI chatbot
- Homepage lead capture
- Mobile-friendly support path
Results
- Faster inquiry response time
- Increased WhatsApp lead conversions
- Improved buyer engagement
Verified retail platform.
Client / Project Note
"Visitors can now connect directly via WhatsApp and AI assistance."
Related services
Services used in this project.
Case-study pages should push visitors back into relevant commercial service pages.
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